Got questions?

We service most of Davidson and Williamson counties.

Service Area Map

Compost Nashville provides residential, commercial, event, and drop-off services.

We provide one-time pick ups as part of our event services. For more information, click here.

Yes! Current subscribers can order compost through the customer portal. Not a subscriber? Anyone in our service area can order from our shop.

Our warehouse, while useful, isn’t a suitable place for visitors due to the variety of equipment on site. We’re happy to answer any questions about our operation - email or call us.

Residential composters can update your payment information at any time. Simply login to your account. Go to the Account & Billing tab and select "payment method". From there you will be able to add bank information for ACH (our preferred method of payment) or credit card.

Commercial composters please email accounting@compostnashville.org to update your payment information.

If you are a residential composter, we recommend upgrading your service to two or more bins! Each additional bin is $10/mo. To upgrade, email us at info@compostnashville.org

If you are a commercial composter, we recommend adding more bins or a higher frequency of pick ups! Reach out to our team at info@compostnashville.org and we’re happy to help!

Updating your address is easy! Simply log in and request a change of address. This will notify our team of the address change and we will reach out to confirm it is still in our service area and transfer service.

While we hate to see you go, cancelling can be done at anytime with no cancellation fees. To request a cancellation, log in and submit a request to cancel. Our team will be in touch to confirm your cancellation.

Start with our What can I compost? page, which covers a lot more than the magnet does. Still unsure? Reach out to us at info@compostnashville.org or dm us on Instagram for confirmation before it goes in your compost bin.

While our bins have tight seals and are swapped with clean ones at every pick up, they may produce an odor over time when opened. You can reduce the number of times you need to open the bin by investing in a smaller countertop compost container. Also, consider the following tips:

• Add paper waste to your bin (paper towels, napkins, etc)
• If you don’t already, keep your container inside in the air conditioning or outside in the winter
• Occasionally, sprinkle a little baking soda into your bin to neutralize the odor

Email us at info@compostnashville.org and we will be happy to deliver you a new container at your next pickup. Until you receive your new container, feel free to gather your compost materials in another receptacle, such as a paper grocery bag.

We recommend you keep your container outside during winter months and inside during Summer months. Keeping the container cool will significantly reduce any potential smell and avoid accelerating the process of decomposition. Our containers fit easily under most kitchen sinks, but you are welcome to keep the container anywhere you like.

When we first drop off your bin, we will take a picture of its location and send it to you via email. We request that the bin be placed in the same location it was delivered to ensure seamless service. This location is likely at the end of your driveway near the street or on the curb. If you have any special instructions or requirements for your bin pick up location, please let us know at sign up or email info@compostnashville.org

Easy! Text us with the word SKIP to skip your next pick up. To skip future pick ups, open your service calendar and click “skip service” on the top right. Choose the date you’d like to skip on the right side of the page.

If your container was in its normal pickup location between the hours of 8 am and 6 pm on your pickup day and you have confirmed your bin is still full, please log in and report a missed pick up. We will do our best to collect your compost within the next 2 business days. If your container wasn’t out during your pickup day and time frame, we cannot guarantee to collect your pick up, but we’re happy to provide helpful tips to get you through the week!

While we can't guarantee we will be able to pick up your bin, we do have some helpful tips to help until your next pick up

• If your container isn’t full, you might be able to make it another week no problem.
• If your container is full, you can collect the coming week’s compostable waste in a different receptacle. A lot of customers have used a brown paper grocery sack for this and had success!
• If you have freezer space, you could store the older material there to keep it from getting unpleasantly smelly.

Yes! Our community drop-off is $12 a month for unlimited self-service drop-offs, 24 hours a day. See the drop-off page for the current location and details, or sign up to start dropping off.

We only adjust our pick up schedule for the Thanksgiving and Christmas holidays at this time. Upon any change to your regularly scheduled pickup, you will receive notification via email and on our Instagram.

It is possible that severe weather conditions will inhibit our ability to do our jobs safely. Upon any change to your regularly scheduled pickup, you will receive notification via email and on our Instagram.